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Loog Guitars - Help Center (US)

Yes! It&#x2019;s specially made for lefties! &#x1F389; This little 3-string guitar is about the size of a ukulele and comes with flashcards, an app, and free video lessons.&#xA0;With&#xA0;<a href="https://loogguitars.com/products/loog-mini-acoustic-left-handed" target="_blank" rel="noopener noreferrer">the Left Loog Mini Guitar</a>,&#xA0;kids can start playing real songs right away, which keeps them excited and motivated to keep learning.&#xA0; <ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="list-style-type: disc; font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 12pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Recommended: Ages 3+.</li><li dir="ltr" style="list-style-type: disc; font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 12pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Classical guitar strings: ideal for children&apos;s fingers.</li><li dir="ltr" style="list-style-type: disc; font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 12pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Standard guitar tuning: Learn on a Loog, play any guitar.</li><li dir="ltr" style="list-style-type: disc; font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre;"><span style="font-size: 12pt; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Includes chord flashcards, free video lessons, and full access to the Loog Guitar app.</li></ul><span style="font-size: 12pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">At the moment, this is the only guitar we offer that is specially made for lefties. If you require a bigger guitar, you can simply flip the order of the strings on our guitars, just like the iconic Jimi Hendrix. &#x1F918;We recommend checking&#xA0;<span style="font-size: 12pt; font-family: Inter; color: rgb(41, 105, 176); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://loogguitars.myshopify.com/blogs/the-loog-blog/how-to-string-your-guitar-jimi-hendrix-style-for-left-handed-guitarists" rel="noopener noreferrer" target="_blank">t</a><a href="https://loogguitars.myshopify.com/blogs/the-loog-blog/how-to-string-your-guitar-jimi-hendrix-style-for-left-handed-guitarists" rel="noopener noreferrer" target="_blank">his article</a>.Get yours now! <a href="https://loogguitars.com/products/loog-mini-acoustic-left-handed" target="_blank" rel="noopener noreferrer">Check out this link</a>!&#xA0;&#x263A;

Yes! It’s specially made for lefties! 🎉 This little 3-string guitar is about the size of a ukulele and comes with flashcards, an app, and free video lessons. With the Left Loog Mini Guitar, kids can start playing real songs right away, which keeps t

Do you offer Left-Handed guitars?

Product, Accessories & Sizes

Is The Loog Guitar only for kids?

What is Beatles + Loog Collection?

Can you customize left-handed guitars?

What’s the best guitar for my kid’s age?

My kid is quite tall for his age; can he get a guitar one size up?

Is there a minimum age recommendation for Loog Guitars?

Should my kid start with an electric or acoustic guitar?

How long does it usually take for kids to transition to a 6-string guitar?

What’s included in the box?

Do all guitars come with Flashcards?

How do I use the tuner?

Do they come with an external amp? And can I plug them into a regular electric guitar amp?

How are Loog Guitars tuned, and what is the tuning type for Loog Guitars?

How heavy is the guitar? What are the dimensions/sizes of the guitars?

How does it sound? Is it a real guitar?

Why were the Electric Guitars with built-in Amp discontinued?

Where can I get accessories?

When will the items be back in stock?

How can I get a spare part?

How can we start a partnership with you? We’d like to carry your brand.

How do I get one-on-one Guitars Lessons?

Does it come with warranty coverage?

I changed my mind. Can I return my order?

What is your refund policy?

What is your return policy?

How can I get a replacement?

How can I get a refund?

I received the wrong guitar, can I replace it?

How can I return my order?

Where is my refund? I have not received my money back.

Can I request a replacement for a left-handed model?

I received the guitar with some scratches/faded paint. Can I replace it?

Returns, Exchanges & Refunds

Do you offer special pricing for institutions?

My discount code is not working.

Do you offer any discounts for teachers?

Payments & Discounts

How long does shipping take? (US orders)

How much does shipping cost?

How do I track my order?

Do you ship outside the US?

Can I use a military address for shipments? Are there any restrictions?

My order is delayed, can you provide an update on the status of my delivery?

Can I use a P.O. box address for international shipments?

Are there any additional fees for shipping to a P.O. box address?

What postal service will be used for P.O. box shipments?

My order shows up as “Delivered” but I didn’t receive anything.

It shows that there were attempts to deliver it but it has now been returned to sender. What should I do?

My order arrived but it is missing an item - Order partially delivered

Shipping & Delivery

I need to change my shipping address. Can I change my order?

I ordered the wrong guitar, can I still change my order?

It shows that my order is still unfulfilled. Why is it taking so long?

How long does it take to process my order?

Order Processing

My guitar came in with a very strong smell of lacquer.

My Loog Mini Electric guitar turns off as soon as I start playing.

My guitar keeps getting out of tune.

My electric guitar makes a hissing sound as soon as I turn it on.

My guitar makes a rattling sound when I play it.

The guitar makes distorted sounds even when the distortion knob is all the way down.

Do you offer Left-Handed guitars?Updated 5 days ago