It shows that delivery was attempted, but my package is being returned to sender. What should I do?Updated 5 days ago

It looks like the courier tried to deliver your package, but wasn't able to complete the delivery. Don't worry—we still have a few options to help you get your Loog! 📦🎸

📍 Pick up your package

You may be able to pick up the package directly from the courier's branch. Check the tracking link in your shipping confirmation email for the branch location and pickup instructions.

🚚 Request another delivery

If picking up the package isn't convenient, contact the courier directly and ask if they can arrange another delivery attempt.

⏰ Act quickly! The package must be picked up or scheduled for re-delivery within 10 days to prevent it from being returned to Loog Guitars.

💬 Need help?

If you're unable to pick up the package or arrange another delivery, contact our Customer Support team through this link. We'll be happy to help you figure out the next steps. 😊

We know missed deliveries can be frustrating, so let's get your Loog back on track! 🎸✨