My Loog guitar makes distorted sounds even when the distortion knob is all the way down. What should I do?Updated a day ago

Hearing some unexpected distortion even when the knob is turned all the way down? 🎸

🔊 Don't worry—this can sometimes be caused by electromagnetic interference from nearby electronic devices.

Your guitar can pick up interference from things like phones, computers, speakers, or even the electrical wiring in your home or venue. Recording or filming your guitar with your phone from very close up can also pick up unwanted noise.

🛠️ Try this quick check

Move your guitar away from nearby electronic devices and try playing it again. If you're recording a video, try keeping your phone a little farther away from the guitar.

If the distortion disappears, the noise was likely caused by interference from a nearby device. 📱✨

You can also check out this video for a helpful demonstration.

👂 Still hearing the distortion?

If the distorted sound continues even after moving your guitar away from other electronic devices, please contact our Customer Support team through this link. 😊

If possible, include a short video showing the issue, so our team can take a closer look and help get your guitar sounding great again! 🎶🤘